In monetary providers, AI has historically been used primarily for fraud detection and threat modeling. With latest developments in generative AI, the banking trade as a complete is turning into smarter and extra intuitive, providing hyper-personalized providers and real-time insights for patrons.
Within the newest episode of the NVIDIA AI Podcast, Barb Morgan, chief product and expertise officer at banking and monetary providers expertise firm Temenos, shares how AI is reshaping the banking panorama, from enhancing buyer experiences to making sure sturdy information safety.
Morgan explains that AI can tailor monetary services and products to buyer wants, making interactions extra significant and related. Plus, AI-powered chatbots and digital interfaces can present 24/7 help, addressing buyer queries in actual time.
AI adoption has grown considerably in monetary providers. Notably, the usage of generative AI for buyer expertise, particularly by way of chatbots and digital assistants, has greater than doubled, rising from 25% to 60% during the last 12 months. Be taught extra in NVIDIA’s fifth annual “State of AI in Monetary Providers” report.
And see extra of the most recent technological developments by registering for NVIDIA GTC, the convention for the period of AI, going down March 17-21. Temenos will share extra insights and examples within the session titled, “Generative AI for Core Banking.”
Time Stamps
08:30 – How AI may help banks course of and analyze huge quantities of information to supply deeper insights and predictions.
11:56 – The significance of information administration for efficient AI implementation.
16:13 – Sustainability within the banking trade, and the way AI may help banks and prospects monitor and cut back their carbon footprints.
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